FREQUENTLY ASKED QUESTIONS
The most frequently asked questions about our products, ordering and shipping.
A. SHIPPING OF MARIJUANA
Fast, FREE & Discrete Marijuana Delivery to Pacific Palisades, Santa Monica, Brentwood, Westwood/UCLA, Mar Vista, Venice, Marina Del Rey, Playa Vista, Playa Del Mar, Culver City, West Hollywood & West Los Angeles and World Wide.
Q. Do you ship worldwide?
A. We do ship worldwide, though the regulation and implementation in respect to some of the products we sell often vary from country to country. We therefore advise you to make inquiries about the regulations that affect your region. For this reason, GROVE Dispensary can regrettably accept no responsibility for products intercepted or lost in transit if you place an order for a product to be sent to a country where it is illegal
Q. How does Delivery Guarantee work?
A. Our delivery guarantee means we do everything to get your order delivered. If your order got lost somehow (which actually never occur) we will resend the order in a different stealthy packaged manner. Since we both will have access to the track and trace of the package we can determine what happened. If it appears to be impossible to get your order delivered we will refund the money.
Q. Has anyone been arrested from ordering?
A. We are proud to say no one has been arrested from ordering from us. However, there is always potential risk involved. We also do not ship any quantities larger than what is posted on your product page to help curb any potential problems, if this were to ever arise.
Q. Do you have to use your real name when placing an order?
A. If you use a fake name then choose something real like: “Jason Smith” Orders that have names like: “A.Z.” Look suspicious and sometimes wont be delivered. Keep your order small enough to fit inside your regular mailbox. If not, you will receive a “For Pick Up” slip which will require you to go pick it up. If you don’t have identification it wont be able to be picked up.
Q. How do I get the cannabis oil out of the syringe it comes in?
A. There is black cap screwed onto the end of the syringe to prevent leakage. It may be difficult to unscrew the first time because the oil is thick and sticky. Run some hot tap water over the end of the syringe for about 15 seconds and the cap should unscrew easily.
Because pure cannabis oil is very thick, it may need to be heated in order to get it out of the syringe easily.
Screw the black end cap back onto the syringe (if you took it off). Put about 2 – 3 inches of very hot tap water into a cup. Put the syringe, black tip down, into the cup and let it stand for a couple of minutes.
Take the syringe out of the water and dry it off. Unscrew the black end cap. If the oil starts to ooze out of the syringe, pull back on the syringe plunger to stop it.
To dispense the oil, carefully push on the syringe plunger. Be careful not to push too hard because the oil may come out quickly now that it is heated up.
If it is still too hard to push the plunger and dispense the oil, put the end cap back on the syringe and repeat the above procedure with warmer water.
Q. How do I know you guys are legitimate and your products are what you represent them to be?
A. We are a fairly new business and establishing a good reputation takes time. We work hard at pleasing our customers by providing them with quality products at fair prices and fast shipping. If we disappoint customers the word will get around quickly and we’ll be out of business, we don’t want that, we want your repeat business! Take a look at what some of our customers are saying about us on our REVIEWS page.
Q. How quickly do you ship your orders?
A. We ship the same or next business day depending on when we receive your payment and ship to information.
Q. Will cannabis oil cure my cancer?
A. We sure hope so! There is a huge amount of research that suggests it can or at least slow its progress, but there is no guarantee. Take a look at our Resources / Links page, there is a lot of good information available there.
Q. What is the recommended dosage of cannabis oil for treating cancer?
A. Our cannabis oil is very potent so begin treatment with small doses. A drop of cannabis oil about half the size of a dry grain of rice, once or twice a day is a good start. After four or five days, start increasing your daily dosage very gradually. As time goes on the body builds a tolerance to the oil and more and more can be taken. In cases where people are in a great deal of pain, I recommend that their dosage be quickly increased until it kills the pain. High quality cannabis oil will stop pain even when morphine is not effective. The oil can be applied to external injuries for pain relief in minutes.
Q. Are your products lab tested?
A. Yes, we lab test our products and the results are posted on our website for your inspection. Look for the link:” View Lab Certificate” on our Cannabis Oil web page.
Q. Can I use your cannabis oil in my vaporizer pen?
A. Yes you can but our pure cannabis oil is too thick to work in vaporizer pens that wick the oil to the heat source and must be diluted using coconut oil, vegetable glycerin, or polypropylene glycerol. We suggest you search the internet for more information on this procedure. Other vaporizer pens allow you to put oil in the chamber that has a heating coil inside, those pens work fine with undiluted cannabis oil.
Q. Marijuana and cannabis oil are still illegal in our state. How can I obtain your oil?
A. Please contact us to discuss your situation.
Q. I live outside the U.S. and I need Cannabis Oil to treat my condition, can you help?
A. Yes we would like to help, fortunately we can ship out of the US,
Q. If I’m not satisfied with my purchase, can I return it and get a refund?
A. For consumer safety reasons, marijuana and cannabis oil are not returnable once they have left our possession. We can however offer you discounts, credits, merchandise, or a partial refund if we conclude there were issues with your order. Your total and complete satisfaction is our goal.